Independent Consumer Advocacy — Australia

Uncovering what
businesses bury.

Systemic non-compliance doesn't just hurt one person — it hurts thousands. I find the pattern, document the evidence, and make sure it's too loud to ignore.

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24+

Compliance Breaches Exposed

11+

Issues Resolved

$340k+

Recovered for Consumers

2.1M+

Views

VICTORY: Hoyts — drip pricing exposed, practice discontinued

INVESTIGATING: Superloop — charged after cancellation, legal team silent

VICTORY: North Sydney Council — hidden third-party parking fees removed

INVESTIGATING: Rex Airlines — booking fees not disclosed upfront

VICTORY: Sydney Zoo — drip pricing removed after public pressure

VICTORY: RS Rewards — NSW Trade Promotion Permit suspended over illegal Odds Boost entries

VICTORY: Hoyts — drip pricing exposed, practice discontinued

INVESTIGATING: Superloop — charged after cancellation, legal team silent

VICTORY: North Sydney Council — hidden third-party parking fees removed

INVESTIGATING: Rex Airlines — booking fees not disclosed upfront

VICTORY: Sydney Zoo — drip pricing removed after public pressure

VICTORY: RS Rewards — NSW Trade Promotion Permit suspended over illegal Odds Boost entries

Every investigation documented with evidence — from the first complaint to the final outcome. Real businesses, real outcomes.

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2.1M+ monthly views, 85% Australian audience. If your brand genuinely delivers for customers, let's talk.

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Spotted a compliance issue affecting more than just you? I investigate systemic patterns — ACL breaches, hidden fees, illegal policies.

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